End User Licence Agreement – Plan4XL – Terms of Use
Updated 10 November 2025
1. Introduction
Welcome to Plan4Co Ltd (“Plan4Co,” “we,” “us,” or “our”). By using our reporting software Plan4XL (the “Software”) and visiting our website at www.plan4xl.com (the “Website”), you agree to comply with these Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using the Software and Website.
2. Data Protection and Privacy
2.1 Plan4Co is committed to protecting your privacy and complies with applicable data protection laws, including:
- The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- The European Union General Data Protection Regulation (GDPR).
- The California Consumer Privacy Act (CCPA), where applicable.
2.2 For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
3. Registration and Account Security
3.1 To use the Software, you must create an account with accurate and truthful information. You must not impersonate others, use offensive usernames, or violate intellectual property rights when creating your account.
3.2 Accounts and user licences provided to organisations are non-transferable and must only be used by the assigned individual. Sharing user credentials or breaching licence terms may result in account suspension or termination.
3.3 You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorised access. We are not liable for any loss or damage arising from your failure to secure your account.
4. Plans, Pricing, and Payments
4.1 Current pricing, plans, and features are available on our website at www.Plan4XL.com.
4.2 Prices and features may change. We will provide advance notice of pricing changes in your next billing cycle, whether monthly or annual.
4.3 Payments for the Software are billed in advance based on your selected monthly or annual plan. We accept valid credit or debit cards as payment methods.
4.4 If your payment method fails, your access may be suspended until valid payment is processed.
4.5 By choosing a monthly or annual subscription, you acknowledge and agree that all payments are non-refundable once processed. Annual subscriptions are offered at a discounted rate in exchange for a 12-month commitment. This discount reflects your upfront commitment to a full year of access and service, and as such, we are unable to offer refunds for early cancellation. We encourage you to take full advantage of our free trial before subscribing to ensure Plan4Co is the right fit for your needs.
5. Trial and Offer Periods
5.1 Plan4Co may offer trial or promotional periods at its sole discretion. Terms of such offers will be communicated separately.
5.2 Trial or promotional accounts are intended for single-user access and cannot be shared among multiple individuals.
5.3 Trial and promotional periods are governed by these Terms and may be modified or withdrawn without prior notice.
6 Cancellation and Termination
6.1 You may cancel your account at any time through the settings provided in the Software.
6.2 Plan4Co may retain minimal payment records (e.g. subscription amounts and receipts) for up to 7 years to comply with legal and tax obligations.
6.3 Plan4Co reserves the right to suspend or terminate your account for breach of these Terms.
7. Intellectual Property
7.1 Ownership:
All intellectual property rights, including but not limited to copyrights, trademarks, trade secrets, patents, and any other proprietary rights, in and to the Software, Website, and related materials, are and shall remain the exclusive property of Plan4Co and/or its licensors.
7.2 End User License to Use:
Subject to your compliance with these Terms, Plan4Co grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Software for your internal business purposes. This license does not convey any rights of ownership in the Software or related intellectual property.
7.3 Restrictions:
You agree not to:
- Copy, reproduce, modify, adapt, or create derivative works based on the Software or any part thereof.
- Reverse-engineer, decompile, or disassemble the Software, except as permitted by applicable law.
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices contained in or on the Software or Website.
- Use the Software for any unauthorised or illegal purposes, including activities that infringe on the intellectual property rights of Plan4Co or third parties.
7.4 Feedback and Suggestions:
If you provide feedback, suggestions, or other input related to the Software or its functionality, you grant Plan4Co a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and incorporate your feedback into the Software or related products without further obligation to you.
7.5 Third-Party Components:
The Software may include third-party software or open-source components. Use of these components may be subject to additional terms and conditions, which Plan4Co will provide upon request or make available within the Software.
7.6 Protection and Enforcement:
Plan4Co reserves the right to take legal action to protect its intellectual property rights and prevent unauthorised use of the Software or Website.
8. Email Communications
8.1 By signing up for a Plan4Co subscription or trial, you agree to receive email communications from us. These include service, product and marketing communications. You may opt out of product and marketing communications at any time by following the unsubscribe link or by contacting us at support@Plan4Co.com.
9. Service Availability and Support
9.1 We aim to provide continuous access to the Software but do not guarantee uninterrupted availability.
9.2 Technical support is available email. Support availability may vary based on your subscription plan.
10. Access
10.1 Service Availability
We take reasonable steps to ensure the Software and Website are available and functioning as expected. If the service becomes unavailable or malfunctions, we will work to resolve the issue.
10.2 Third-Party Responsibility
We are not responsible for issues caused by third-party providers or systems beyond our control, and refunds will not be provided in such cases.
10.3 Customer Backup Responsibility
You are responsible for regularly backing up any data you upload to the Software. While we follow industry best practices to reduce the risk of data loss, we cannot guarantee against all potential data loss. Plan4Co is not liable for any loss of data, regardless of the cause.
11. Limitation of Liability
11.1 To the extent permitted by law, Plan4Co is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of the Software.
11.2 Our total liability for any claim related to the Software will not exceed the amount you paid in the preceding 12 months.
12. Indemnification
12.1 You agree to indemnify and hold Plan4Co, its affiliates, employees, and partners harmless from any claims, liabilities, or damages arising from your breach of these Terms or misuse of the Software.
13. Updates to the Terms
13.1 We may update these Terms from time to time. Significant changes will be communicated to you. Continued use of the Software after changes are made constitutes your acceptance of the updated Terms.
14. Jurisdiction and Governing Law
14.1 These Terms are governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.